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Safety & Trust

Your home is personal. We treat it that way. Here's how we protect you, your family, and your property on every visit.

100%
Background-checked employees
$1M
Liability insurance coverage
5.0
Average customer rating
0
Unresolved safety incidents
Our Commitment

Six pillars of trust

Safety isn't a checkbox — it's built into everything we do.

Background-Checked Teams

Every LicketyClean employee undergoes a comprehensive multi-state background check before they ever set foot in your home. We verify criminal history, identity, and references. No exceptions.

Multi-state criminal background screening
Identity & Social Security verification
Professional reference checks
Annual re-screening for all active employees

Fully Insured & Bonded

We carry comprehensive general liability insurance and a surety bond that protects your property on every visit. If anything goes wrong, you're completely covered.

$1M general liability insurance policy
Workers' compensation coverage for all employees
Surety bond covering theft and property damage
Certificate of insurance available on request

Professional Training Program

Our cleaners don't learn on the job — they train for two weeks before their first solo assignment. Our program covers techniques, safety protocols, and customer service standards.

2-week paid onboarding program
80+ point cleaning checklist certification
Chemical safety & OSHA compliance training
Ongoing quarterly skill development sessions

Eco-Safe Products

We exclusively use non-toxic, organic cleaning products that are safe for children, pets, and the environment. Our supplies are dermatologist-tested and EPA Safer Choice certified.

EPA Safer Choice certified products
No harsh chemicals, chlorine, or ammonia
HEPA-filtered vacuums (99.97% particle capture)
Microfiber systems that reduce water waste by 90%

Quality Control & Inspections

Every clean is documented and inspected. Our team leads perform post-clean walkthroughs, log photo evidence, and track customer feedback to maintain our 5-star standard.

Post-clean photo documentation on every job
Team lead walkthrough inspection
Real-time customer feedback tracking
Performance dashboards reviewed weekly

Property Security

We follow strict protocols to protect your home. Your access details are encrypted, crews follow entry/exit procedures, and we never share your information with third parties.

Encrypted storage for access codes & keys
Documented entry/exit procedures per property
No personal information shared with third parties
Lockbox codes rotated per client request

100% Satisfaction Guarantee

If you're not completely happy with your clean, we'll come back and re-clean the areas of concern within 24 hours — absolutely free. No questions asked.

In the rare event of accidental property damage, our insurance covers repairs or replacement. File a claim within 48 hours and we'll take care of the rest.

Book with confidenceQuestions? Contact us

Need to report a concern?

Your safety is our top priority. If something doesn't feel right, we want to know immediately.

Call
(512) 555-CLEAN
Email
safety@licketyclean.com