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How We Train & Quality Control

Most cleaning companies hire and send the same day. We don't. Here's how LicketyClean builds the most trusted cleaning teams in Austin.

2 Weeks
Paid onboarding program
80+
Point cleaning checklist
100%
Background-checked team
5.0
Average customer rating
Our Program

Our Training Program

Every LicketyClean team member earns their place through rigorous preparation.

2-Week Paid Onboarding

No learning on the job. Every new hire completes a full two-week paid training program before their first solo assignment.

80+ Point Checklist Certification

Trainees must master and pass certification on an 80+ point cleaning checklist covering every room type and surface.

Chemical Safety & OSHA Compliance

Full hazardous materials training, safe product handling, and OSHA compliance before any field work.

The Difference

What Makes Us Different

See how LicketyClean's approach compares to typical cleaning companies.

Other Companies
LicketyClean
Hire and send same day
2-week paid training first
No standard process
80+ point certified checklist
Learn on the job
Shadow senior crews, then supervised solo
One-time training
Quarterly skill development sessions
No accountability
Photo documentation on every job
Quality Assurance

Quality Control Process

Every clean goes through a four-step verification process.

1

Photo Documentation

Every job is photographed. Timestamped photos of all rooms uploaded to customer portal within 1 hour of completion.

2

Team Lead Inspection

A team lead performs a post-clean walkthrough on every job, verifying the 80+ point checklist was completed.

3

Real-Time Feedback

Customer feedback is tracked in real-time. Issues reported within 24 hours trigger a free re-clean.

4

Weekly Performance Review

Performance dashboards reviewed weekly by management. Quarterly skill development sessions address any trends.

Satisfaction Guarantee

100% satisfaction guarantee on every clean
Free re-clean of specific areas within 24 hours of reporting
24–48 hours after service: 50% discount on re-clean
Documented issue resolution process with full follow-up
Continuous Growth

Ongoing Development

Training doesn't stop after onboarding. We invest in our team year-round.

Quarterly Skill Sessions
Ongoing training to keep techniques sharp and introduce new methods.
Annual Background Re-screening
Every active employee is re-screened annually. No exceptions.
Eco-Product Certification
All teams certified on EPA Safer Choice products and safe handling.
Career Growth Pathways
Clear progression from cleaner to team lead to management roles.

Ready to experience the difference?

Book a clean with Austin's most trained and trusted cleaning team.

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